Refund policy
Refunds after free trials
If you start a free trial, the free trial begins before you are first charged, so there are no payments to be refunded. You can't get a refund for any payments made after your free trial ends.
Course Certificates
In most cases, if you pay for a Course Certificate, you can request a refund within 2 weeks (14 days) after your payment.
If you pay for a Course Certificate when pre-enrolling for a course that isn’t available yet, your two-week refund period begins on the start date of the course.
Once you have earned your Course Certificate, you are no longer eligible for a refund, even if you earn your Certificate within the two-week refund period.
Partial refunds
We don't offer partial refunds for MasterClass pre-payments. If you aren't sure you'll want to complete the MasterClass, we recommend you pay by course. In case you could not join any of the modules for MasterClass in your cohort, please reach out to support@msquaredattribution.com and we will arrange a seat for you in any of the upcoming cohorts.
Attribution Community subscriptions
You can start a Subscription with a free trial. You can't get a refund for a payment made on a subscription after the free trial ends.
If you don't want to pay for a subscription anymore, you can cancel the subscription. There are no partial refunds for Specialization subscriptions, so you'll need to cancel before your next payment date.